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The central bank has promised regulations for digital lending soon, but these are unlikely to help in tackling outright fraudulent entities.

Editor's note: Ashwin here. Last week, just a few days before Reserve Bank of India governor Shaktikanta Das indicated that the central bank would issue guidelines to regulate digital lending soon, I got an intriguing message from an anonymous Twitter account. “Loan app RupeeWay… Do you have any details on them? Because I have been harassed and threatened every day,” it read. I replied immediately asking for details, but got no response. As a reporter, receiving such distress messages is not uncommon. For the last two years, I have been consistently reporting on the perils of unsupervised digital lending in India. I know exactly the nature of intimidation techniques adopted by some digital lenders. Here’s how it works. An app, through permissions acquired cunningly, gets access to a borrower’s photo gallery, contacts list, social media accounts and so on. This access is then used to dox, threaten and even blackmail borrowers who default on loan repayment. Many such instances have reportedly led to the distressed borrowers dying of suicide. We have written about some of the entities involved in such frauds and …
The RBI’s unusually harsh order raises deeper questions about management credibility—and whether investors should take assurances at face value.
The regulator’s proposals to introduce checks and safety features in instant payments, if implemented, may end up testing banks.
Atanu Chakraborty’s resignation does not appear as damaging as the bank’s response to it. The ‘all is well’ narrative needs an independent audit.