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Grover’s QR-code payments startup BharatPe is all-in on lending to small businesses, but elusive regulatory permissions and management churn are stumbling blocks.

Editor's note: We intend to create a loan book of more than Rs 5,000 crore as of March 2023 for our partner NBFCs,” writes BharatPe co-founder and CEO Ashneer Grover, in response to our queries on the payments company’s digital lending goals. There is no shortage of ambitious startups targeting all kinds of financial services in India today. From Walmart-owned mobile payments company PhonePe to credit card billing and rewards service CRED to Flipkart co-founder Sachin Bansal’s (potentially) banking-to-insurance company Navi. BharatPe, less than three years old, is right up there with the biggest of them. Launched in mid-2018, the company offered a simple service—QR codes for small business and stores across India which wanted to accept payments through the Unified Payments Interface, or UPI, the instant bank-to-bank transfer system that powers the country’s most popular mobile payment apps. It charges merchants no fees to accept digital payments and claims to have on boarded 5 million such small merchants in the past couple of years, expanding to offer more conventional point-of-sale terminals for card payments as well in June 2020. For several …
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