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Context is everything.
Detailed stories on technology startups, business and economic current affairs.
Detailed stories on technology startups, business and economic current affairs.
What were touted as a means to access superior services (and discounts) for a fee are, in reality, no different to the plain vanilla offerings of quick-commerce platforms.
Consider this. You are a regular user of a service and the service provider offers you a membership—that gives you access to better service and discounts—for a nominal fee. Sounds like a good deal, right? This is exactly what quick-commerce users thought about their memberships as well. But, lately, they have noticed dark patterns creeping in.
“I have a [Zepto] monthly pass. But instead of charging a delivery fee, now I am being charged for ‘item handling’. That too is hidden and until you click on that tiny ‘i’ icon on the payment page, it won't show up,” says a …
India’s grocery and food delivery platforms are increasingly displaying misleading images of food using artificial intelligence, defeating the very purpose of buying online.
The quick-commerce startup weighs a valuation cut or finding alternative funding to stay afloat as investor appetite for loss-making businesses weakens.
A Delivery Hero deal will hand the American company control of "Talabat", setting off a turf war with regional rivals in the small but lucrative market.
