20 ARTICLES

ICICI Bank’s steep hike in minimum balance requirements and subsequent U-turn raise questions about whether these rules can and should endure.
13 Aug 2025
The increasing convergence of sales and service functions, with consequent non-stop pressure to meet targets, has seen employees jump ship in droves. This has the potential to adversely impact the financial institutions’ health.
05 Jan 2025
A gung-ho attitude to the market hinges on rate cut expectations, but the risk of tapering earnings growth spoiling the party is a very real prospect.
23 Aug 2024
The RBI’s latest draft guidelines to regulate payment aggregators have sparked concerns about a potential increase in the cost of doing business.
28 Apr 2024
With its fintech-first strategy running into regulatory problems, the five-year-old lender is banking on new leadership, improved systems and commercial banking to chart a new path.
18 Oct 2023
A licence to operate as a small finance bank will allow the fintech company to grant loans and collect more deposits, but the transition will entail fixing its less-than-favorable shareholding structure.
13 Sept 2023
The central bank’s directive to intensify scrutiny of customers onboarded through Central KYC or DigiLocker seems to be at odds with the government’s Digital India mission.
06 Jun 2023
Staring at uncertainty and with several top-level executives gone, the four-year-old fintech startup needs to act fast to restore stability across teams.
17 Jan 2023
The inclusion of the two largest card networks is expected to benefit all stakeholders, but NPCI, which runs the digital payments system, may have other ideas.
10 Jan 2023
The central bank is worried about banks not doing enough to boost their market share vis-a-vis fintechs, but there is little incentive for private sector lenders to up their UPI game.
13 Dec 2022